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Privacy Policy
Last Updated: September, 2025
Greenhouse Water Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, use our services, or interact with us in person.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Service Information: Details related to water testing requests, product purchases, repair/installation service appointments.
Payment Information: Credit/debit card details (processed securely via third-party payment processors).
Automatically Collected Data: Cookies, IP address, browser type, device information, and browsing behavior through tools like Google Analytics.
Communications: Information you provide when contacting us via phone, email, forms, or during consultations.
2. How We Use Your Information
We use the collected information to:
Provide and manage our services, including water system sales, installation, repairs, and consultations.
Process payments securely (online and offline).
Respond to inquiries and provide customer support.
Send service updates, promotional offers, and newsletters (you may opt out anytime).
Improve website functionality, performance, and user experience.
Comply with legal and regulatory requirements.
3. Cookies & Tracking Technologies
Our website uses cookies, Google Analytics, and similar technologies to:
Analyze website traffic and usage patterns.
Improve marketing campaigns and customer experience.
Deliver targeted advertisements on platforms such as Google and Facebook.
You may disable cookies through your browser settings, but this may affect website functionality.
4. Sharing of Information
We do not sell your personal information. However, we may share your data with:
Service Partners & Contractors: For installations, repairs, or consultations.
Payment Processors: To securely process online and offline transactions.
Marketing & Analytics Providers: Such as Google Analytics, email marketing platforms, and advertising networks.
Legal Obligations: If required by law, regulation, or legal process.
5. Payment Information
We offer both online and offline payment options:
Online Payments: Processed securely via trusted third-party payment providers. We do not store full credit card details on our servers.
Offline Payments: Accepted in person, by phone, or through invoicing.
6. Communication & Marketing
By providing your contact information, you consent to receive:
Service Communications: Appointment confirmations, service updates, and billing information.
Marketing Communications: Promotions, special offers, and newsletters.
You may opt out of marketing emails or texts at any time by clicking “unsubscribe” or replying “STOP.”
7. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a child under 18, we will delete it promptly.
9. GDPR (European Union Users)
If you are located in the European Union, you have specific rights under the General Data Protection Regulation (GDPR):
The right to access, update, or delete your personal data.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time.
The right to lodge a complaint with your local supervisory authority.
If you wish to exercise these rights, please contact us at [email protected].
10. CCPA / CPRA (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
The right to know what personal data we collect, use, and share.
The right to request deletion of your personal data (subject to legal exceptions).
The right to opt out of the sale or sharing of your personal information.
The right to non-discrimination for exercising your privacy rights.
To submit a request, please contact us at [email protected] or (281) 918-9177.
11. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Request details about how we process your information.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Greenhouse Water Solutions
Houston, TX and Surrounding 50 miles Areas
Email: [email protected]
Phone: (281) 918-9177
Disclaimer
This Privacy Policy is provided for informational purposes only and does not constitute legal advice. While we strive to keep this policy accurate and up to date, Greenhouse Water Solutions encourages you to consult with a qualified attorney for specific legal guidance regarding privacy compliance.